YOUR ACCOUNT. YOUR CHOICE.

Delete your Palmi
account and data.

You can delete your account in the app, or request deletion here—even if you have uninstalled Palmi.

01

Request deletion by email

Email our privacy support team. Use the subject Palmi account deletion request and include your Palmi user ID if available.

Request account deletion ↗

Opens your email app. Send the email to complete your request. You can also write directly to business@vibepalm.com.

02

Or delete directly in Palmi

Open Profile → Delete my account and confirm. Keep your internet connection active until deletion completes. If an error appears, retry or contact us.

Your user ID is shown near the top of Profile. If you no longer have it, tell us that in your email. We will help identify the account and verify ownership. Do not send passwords, payment details, or health records.

What is deleted?

Your Palmi account identity and associated profile, goals, food and water logs, weight, fasting and GLP-1 records, challenges, custom foods, recipes, preferences, scan jobs, and stored meal or recipe images.

What may be retained?

App stores and service providers may retain billing, fraud-prevention, security, or legally required records under their own retention schedules. Residual backups expire through the provider’s backup cycle. Support correspondence is retained only as needed to handle requests and meet legal obligations. See our privacy policy for details.

What happens after my request?

We verify ownership before deleting data. We aim to respond within 30 days, or within the period required by applicable law. We will explain any information needed or retention exception. You may use the same email to request deletion of specific data without closing your account.

Manage your subscription separately

Account deletion does not cancel a subscription. You can manage or cancel billing in Google Play subscriptions or your Apple subscription settings. A cancellation is not required to request data deletion.